Refund Policy

This Refund Policy applies to paid subscriptions purchased from Card Setu. Free accounts are not charged and are therefore not covered by this policy.

Refund window

If you are not satisfied with a paid plan, you may request a refund within 7 days of the initial purchase. Refunds requested after this window, or for renewals, are provided at our discretion.

How to request a refund

Email support@cardsetu.comfrom the email address on your account with your order details. Approved refunds are issued to the original payment method within 5–10 business days.

Non-refundable items

• Physical NFC cards or other hardware that has been produced or shipped.
• Add-ons or usage that has already been consumed.
• Accounts terminated for violating our Terms of Service.

Cancellations

You can cancel a subscription at any time; cancellation stops future renewals. You retain access to paid features until the end of the current billing period. Cancelling does not automatically trigger a refund for the current period.

Chargebacks

If you have a billing concern, please contact us first — we will work to resolve it. Initiating a chargeback without contacting us may result in suspension of your account.